Data protection

About Zheng Collector and this privacy policy
 In this privacy policy, the term Zheng Collector (and “we”, “us”, “our(...)”) refers to the branch of Zheng Collector at the registered office mentioned above. 

Please take a few minutes to read the following statement to learn how we collect, process, publish and share the personal data you provide on our websites and other digital platforms (collectively, “Platforms”). when you make an online purchase, contact Zheng Collector by phone, or interact with us through our social media platforms. You will also learn how we collect information using cookies and related technologies when you use our platforms.  

When offering our products for sale online or by telephone through the Zheng Collector Customer Service Center, you must read the applicable Terms and Conditions that apply to such purchases.  

Updates to this Privacy Policy
 We may update this privacy policy from time to time. In this case, we will publish the changes on this platform.  

Information you provide to us and how we use it
 We collect the data provided below from you:  

  • In order to access certain areas of our platform, you must register. During the registration process you will be asked to provide the relevant personal data (including your name and address, your date of birth, your email address and your telephone number). By entering this information in the required fields, you enable Zheng Collector to provide you with the selected services.  
  • When you purchase products online or by telephone, we collect information such as the details of your purchase and relevant payment information. We also collect personal information from you when you contact us (for example, with an inquiry about our products). We would like to point out that telephone conversations can only be recorded for security reasons and for training and further education purposes.  
  • When you interact with Zheng Collector through a social media platform or third-party service, we collect the information that you have provided to us through that platform.  
  • We also collect certain information about visitors to our platform automatically. For more information, see the “Cookies and other information we collect automatically” chapter.  
  • We collect information about your location as part of the provision of positioning services described in the “Location Services” chapter below.  

We use the data we collect from you to:  

  • Process and fulfill orders for purchases and repairs, facilitate delivery and provide after-sales services;  
  • manage our accounting records;  
  • to process your inquiries and requests;  
  • to deliver service-related communications, including announcements and administrative messages such as order confirmations;  
  • Identify products and services that we think you may be interested in based on your information such as your orders and your previous contacts with us;  
  • To send you marketing communications (including emails, calls, chat apps and social media audience matching) about us or third parties in which we think you may be interested, where there is a legal basis for doing so (for more information about this, For information on how to control these updates, see the “Your Settings” section below);  
  • Conduct market studies so that we can continually improve services to our customers;  
  • Conduct credit checks and prevent fraud and other prohibited or illegal activities as part of our efforts to secure our Platform and Services;  
  • to learn how our platform is used so that we can continually improve it and our services and other offerings.  

If you have consented to a special use of your data, we process it based on your consent. You can revoke this consent at any time (for example regarding the transmission of marketing communications) by contacting us (see “Contact” section). We process your data if this is necessary to fulfill a contract with you or if this is necessary within the scope of our legitimate interests in order to manage, protect and improve our business operations.  

Cookies and other information we collect automatically  

Cookies
This website uses cookies in accordance with our cookie policy. This cookie policy is available to users on every page of the website linked to this privacy policy and on every cookie information banner.  

IP addresses
We collect information about your computer or mobile device. This includes, where available, your IP address, operating system, login times and browser type. We use this information to learn more about how visitors use our platform and for internal reporting purposes. We anonymize this data and pass it on to advertisers and other companies.  

Advertising
This Platform uses third parties such as network advertisers and ad exchanges to serve advertising to you on third party platforms after you have left our Platforms. We also use third-party analytics services and other service providers to evaluate the use of our platforms and the viewing of advertising and our content and to provide us and/or third parties with information about them. Network advertisers are third parties that display advertisements based on your visit to the Platforms and other apps and websites that you have visited. Third-party ad serving allows us to target advertisements to you about products and services in which you may be interested.  

We do not control third-party tracking technologies, even if they are linked to our platforms and our advertisements. Statements about our practices do not apply to the information collection methods used by these third parties or others or to the use of information collected by these third parties. The relevant terms of service, privacy statements, permissions, notices and decisions of third parties regarding their practices regarding the collection, storage and transfer of data should be reviewed. We make no representations regarding the policies, statements or practices of any third party advertisers or advertising networks or ad exchanges or their respective third parties.  

You can choose your settings regarding the display of advertisements. You can choose not to receive certain types of behavioral advertising by visiting third-party websites described in the “Controlling or deleting cookies” chapter. We are not liable for the effectiveness of third-party opt-out options or their consistency with our information.  

Positioning services
Some of the services we provide may use information about your location. For these services, which are typically available on mobile devices or mobile applications, you have the option to consent to the use of the positioning services. These process, for example, information collected via GPS, sensors, location systems or WLAN access points in order to enable you to use a more individual service. Your device has settings that allow you to deactivate these services if you no longer wish to benefit from them.  

Sharing your data  

We will not pass on your personal data to other people or companies outside our group, except in the following cases:  

  • We disclose your personal data to third parties for the purposes of providing online and other payment services, managing credit checks and fraud prevention and any other services necessary for us to use your data for the purposes set out in Chap. “Information you provide to us and how we use it” may be used for the purposes specified.  
  • We will disclose your personal information to law enforcement authorities, courts, regulators, government agencies or other third parties if we believe it is necessary to comply with a legal or regulatory obligation or to protect our rights or the rights of a third party.  
  • We share your personal information with third parties who acquire or transfer all or substantially all of our assets and business. If such a sale or transfer occurs, we will use reasonable efforts to ensure that the transferee to whom we transfer your personal information uses it in a manner consistent with our Privacy Policy.  

Transfer of data to third countries
We have implemented standard contractual clauses to ensure that your data is adequately protected. If your data is transferred to a third service provider outside the European Economic Area and Switzerland (see detailed information in the “Transfer of your data” section), we contractually oblige this third service provider to implement appropriate measures to protect your data.  

Protection of your data
We want you to feel safe when using our platform and are therefore committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need to access it to provide you with products or services or to perform their work. We maintain appropriate technical and organizational physical, electronic and procedural measures to protect the personal data you provide to us against unauthorized or unlawful processing and against accidental loss, damage or destruction. However, if we ask you to choose a password to access certain areas of our Platform, then you are responsible for choosing a strong password and keeping it confidential. You should choose a password that you do not use for any other website and should not share it with anyone.  

Storage of your data
We store your data for the period necessary for our purposes and in particular to protect ourselves when asserting legal claims (for example, data relating to a contract with you will be stored for the duration of the contract and after termination of the contract). contract saved for another ten years). After this period they are deleted or, in some cases, anonymized. Where we have asked for your consent to process your personal data and there is no other legal basis to continue such processing, we will delete your personal data if you withdraw your consent.  

If you request that we stop sending you marketing communications, we will retain your request and your contact details to ensure that your request is acted upon.  

Your settings
You have the right to obtain access to the personal data relating to you that we hold, to correct any inaccuracies and to update information that is no longer current. In some circumstances, you have the right to request the deletion of your personal data or the restriction of its processing.  

In some cases, you have the right to object to our processing of your personal data. In particular, you can ask us to stop sending you direct marketing communications at any time (please note, however, that we may continue to send you service-related communications (i.e. non-marketing communications) such as email updates about the status of your order). If you would like to exercise any of these rights, write to us at the address listed below.  

You may unsubscribe from email marketing communications at any time by sending an email to the address listed under “Contact Us” or by clicking the “Unsubscribe” link in any marketing email from Zheng Collector.  

If you have any concerns about how we process your data, please contact us at the addresses below and we will endeavor to address your concerns. After addressing your concerns, we will respond to you in writing within a reasonable time and suggest our solution. If you believe that we have processed your personal data unlawfully or in violation of your rights, you can also complain to the European Data Protection Authority at your place of residence or place of work or the place where the processing took place.  

Contact
If you have any questions or comments about this privacy policy or privacy matters generally, please contact us at the address below. You can also contact this address if you would like to receive information about the personal data we hold about you or if you no longer wish to receive marketing communications by email.  

If you have any questions about this privacy policy or the way we process your data, please contact:  

kontakt@zcollector.de

As of: April 2023  

 

Cookie Policy
 The following information about the use of cookies and similar technologies on the website www.zcollector.de (“Website”) is provided to the user/visitor (“you”) in accordance with European and German legislation on the processing of personal data and electronic Communication provided. 

 

If you have any questions or comments about this Cookie Policy or privacy matters generally, please contact us at the address below.
  

kontakt@zcollector.de

 

What are cookies?
Cookies are small text files that are sent to you and stored on your computer or mobile device and then sent back to the same websites the next time you visit. Through cookies, the website remembers the user's actions and preferences (such as login details, preferred language, font size, other display preferences, etc.) so that they do not have to be specified again when the user returns to the website or from a page on the website navigated to another. Cookies are therefore used for digital authentication, session tracking and storage of information about users' activities when accessing a web page and may also contain a unique identification code that tracks a user's navigation within the web page itself for statistical or advertising purposes. While you are browsing a website, you may also receive cookies from other websites or web servers (third-party cookies) on your computer or mobile device. Certain actions cannot be carried out without the use of cookies, which in certain cases are technically necessary for the website to function properly.
There are different types of cookies and their functions vary depending on their characteristics. They can remain on the user's computer or mobile device for different periods of time. For example, session cookies are automatically deleted when the browser is closed, while persistent cookies remain on the user's device for a certain period of time.
 According to the current legal situation, the user's express consent is not always required for the use of cookies. Technical cookies in particular do not require such consent, i.e. they are cookies that are essential for the operation of the website or necessary to carry out the activities desired by the user.
The user's prior consent, on the other hand, is required for functional cookies, that is, cookies used to activate certain website functions and a series of selected criteria (e.g. language, products selected for purchase) in order to improve the service offered; for analytical cookies, including third-party cookies, that allow us to understand how you and other users use the website; for advertising cookies, that is, those that create user profiles and are used to send advertising messages in accordance with the preferences expressed by the user while surfing the web.  

Which cookies are used on the website?
 The Website uses all of the above types of cookies to: operate the Website and provide the services, understand and improve the user's browsing experience, send you advertising according to your Internet browsing preferences and other types of to use cookies.
 The different types of cookies can be divided as follows:  

  • technical cookies, that is, browsing or session cookies that are strictly necessary for the operation of the website or that allow you to use the content and services you have requested;  
  • functional cookies, used to activate certain functions of the website and a series of selected criteria (e.g. language, products selected for purchase) in order to improve the service offered;  
  • analytical cookies, including third-party cookies, that allow us to understand how you and other users use the website;  
  • Advertising cookies, including those from third parties, that is, cookies that create user profiles and are used to send you advertising in accordance with your preferences expressed while surfing the Internet.  

Functional cookies, analytical cookies and advertising cookies are only activated and used by the website if you give your prior consent to this use.
Third-party cookies, i.e. cookies from websites or web servers other than www.zcollector.de, are also used for the purposes of these third parties. 

For further details about the cookies used on the website, please see the following table:  

 

How to enable or disable cookies  

Browser
 You can allow, block or delete cookies (in whole or in part) using the specific functions of your browser. In the event that some or all cookies (technical or functional cookies, including third-party cookies) are disabled, the website may: be unavailable; some services or certain features of the website are unavailable or do not function properly; You may be required to change or manually enter certain information or settings each time you visit the website.
 To find out how you can set the use of cookies via your browser, please see the relevant instructions.
Below you will find links to cookie settings for the main browsers:  

Cookie Centre
You can choose to accept only technical cookies, accept all cookies or manage your preferences in the Cookie Center on your first visit by clicking on the corresponding buttons in the banner at the bottom of the homepage.
 You can also confirm or change your consent at a later date by accessing the Cookie Center via the corresponding link in the footer of the website.  

Please note the following: 

  • Since technical cookies (including those of third parties) are strictly necessary for the functioning of the website or the use of the requested content and services, it is not possible to deactivate this type of cookies, as this would prevent the correct functioning of the website or the use of its contents and services would be affected.  
  • If you do not allow functional cookies (including third-party cookies), this may result in some services or features on the website being unavailable or not functioning properly, and you may be forced to accept certain information or settings each time you visit the website change or enter manually.  
  • The disallowance of analytical, social or advertising cookies (including those from third parties) has no influence on the operation of the website.  

The choices you make regarding the website's cookies are in turn stored in a specific technical cookie, the characteristics of which are listed in the cookie table. This cookie may not function properly. In such cases, we recommend that you delete unwanted cookies and prevent their use via your browser settings.
 Your cookie settings will need to be reset if you use different devices or browsers to access the website or delete cookies from your device. 

Further information
For more information and details about the different types of cookies, how they work and their characteristics, please visit the following websites (independent and unaffiliated) www.AllAboutCookies.org and http://www.youronlinechoices.com .
For general legal information about www.zcollector.de and the use of the website, please read the general terms and conditions of use of the website. Information about the processing of personal data by www.zcollector.de via the website can be found in the relevant privacy policy.  

Last updated on July 2023